Privacy Policy

Privacy Policy

Introduction

Welcome to https://major-dent-repair.autobodyshop-talk.com (hereafter referred to as “Major Dent Repair,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users while safeguarding their personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, online services, and products offered under the Major Dent Repair brand. However, it is important to emphasize that this Privacy Policy does not extend to third-party platforms, apps, or services that you may access through links on our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines our practices when:

  1. You use our applications and services as an authorized user, ensuring a personalized experience.
  2. You visit our websites linked to this Privacy Policy, which provides information about our data handling practices.
  3. You receive communications from us, including newsletters, emails, phone calls, or text messages (SMS), designed to enhance your engagement with our services.

Personal Data Collection

We collect various types of personal data, which can be categorized as:

  • Account Information: Details related to your user account creation and maintenance.
  • Payment Information: Credit card details and billing addresses required for transactions.
  • Financial Information: Bank account numbers or investment portfolios (if provided).
  • Purchase Information: History of products/services bought, including quantities and prices.
  • Mobile Device Identifiers: Unique device IDs that help us recognize your device.
  • Location Data: Geographic coordinates collected to provide location-based services.
  • Feedback: Your suggestions, reviews, or ratings to improve our services.
  • Social Media Information: User data from social media platforms when you interact with our content.
  • Product Information: Details about products you view, add to your cart, or purchase.

We collect this data through multiple channels: user inputs (such as account registration), interactions (like browsing behavior), and automated technologies (e.g., cookies). Additionally, third parties may share personal data with us, respecting their privacy policies.

Cookies

Cookies are small text files stored on your browser to enhance user experience and provide analytics. We use cookies categorized as:

  • Strictly Necessary: Essential for website functionality and performance.
  • Preferences: Remembering your preferences and settings.
  • Analytics: Tracking site usage, gathering statistical data, and improving our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by law. Once these purposes are fulfilled, we securely delete or anonymize your data.

Security Measures

Major Dent Repair employs robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data in transit and at rest.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal information from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Retrieve and review the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Request the deletion of your data, subject to legal exceptions.
  • Restriction: Limit the use or processing of your data under certain circumstances.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or for data-related inquiries, please contact our dedicated privacy team via email at [email protected] or through written correspondence to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions, please reach out to us:
Email: [email protected]
Address: [Provide physical address]

We value your trust in our commitment to protecting your personal data and privacy.